Pricing
Pay for the field teams you have. Add the rest when you are ready.
Simple per-user plans for field sales, field service or both, with Lumina AI built into the Complete plan or added on. Every plan runs inside your own Salesforce org.
Built natively on Salesforce · by Cloud Ingenious, a Salesforce Summit Partner
Field Sales
For teams that sell through customer visits: FMCG, consumer goods, distribution.
[₹ price]
per user / month, billed annually
Includes
- Attendance, travel modes, odometer capture
- Live location, stagnation alerts, Today's Overview
- Planned and unplanned visits, beats, beat approval
- Route optimization and territory management
- Orders, returns, competitor analysis, custom forms
- Expense management with hard and soft limits
- Nearby search, prospect discovery, card scan
- Reports, dashboards and leaderboard
Field Service
For teams that repair, install and maintain: equipment, appliances, medical devices.
[₹ price]
per user / month, billed annually
Includes
- Cases, customer and asset identification
- Work orders, work types, line items, appointments
- Dispatcher console, service territories, time slots
- Service inventory: warehouse, van stock, transfers
- Technician app with planned vs actual parts
- Invoice generation and sharing
- Maintenance plans and asset history
- SLA compliance and technician productivity
Complete
Field Sales, Field Service and Lumina AI on one platform, for businesses that sell and service.
[₹ price]
per user / month, billed annually
Everything in Field Sales and Field Service, plus
- AI beat recommendations and multi-day route planner
- Lumina AI Sales Coach and product pitch
- Speech-to-action planner
- AI shelf audit and planogram detection
- Manager Action Planner
- AI-assisted dispatch and AI auto-dispatch
- AI bill capture and multilingual AI
- One console for sales and service managers
Lumina AI for Field Sales or Field Service plans
Start on a single-module plan and add Lumina when you are ready. You get the AI capabilities for that module: beat recommendations, sales coach, shelf audit and manager action planner for sales; AI and auto-dispatch for service. Speech-to-action, AI bill capture and multilingual AI come with either.
+ [₹ price]
per user / month
Prices shown as placeholders. Final pricing depends on user count, modules and rollout scope. All plans require an existing Salesforce org and are quoted in INR; taxes extra.
In short
F1 Agent is priced per user per month in three plans. Field Sales covers attendance, live tracking, visits, beats, route optimization, orders, expenses and prospecting. Field Service covers cases, work orders, dispatch, service inventory, the technician app, invoicing and maintenance plans. Complete includes both modules plus Lumina AI. Lumina can also be added to a Field Sales or Field Service plan. All plans run natively inside the customer's existing Salesforce org, and teams can start with a pilot on one territory before a phased rollout.
Choosing a plan
Which plan fits? Start with who is in the field.
Your field team mostly...
visits customers to sell, take orders and check shelves
FMCG and consumer goods reps, distributor sales teams, dealer managers.
Field Sales, add Lumina for AI beats and coaching
Your field team mostly...
repairs, installs and maintains equipment at customer sites
Machinery, appliance and medical equipment service teams, with dispatchers and warehouses.
Field Service, add Lumina for AI dispatch
Your business...
sells equipment and services what it sells
Sales reps and technicians working the same accounts and assets, one set of managers.
Complete, one platform and one rollout
Compare plans
Every capability, plan by plan.
✓ included · Add-on available with the Lumina AI add-on · – not included
| Capability | Field Sales | Field Service | Complete |
|---|---|---|---|
| Attendance and visibility | |||
| Punch in attendance with configurable travel modes | ✓ | – | ✓ |
| Odometer capture and Google mapped distance | ✓ | – | ✓ |
| Live location and route travelled | ✓ | – | ✓ |
| Stagnation detection and disconnected alerts | ✓ | – | ✓ |
| Today's Overview operational console | ✓ | – | ✓ |
| Visits, beats and routes | |||
| Planned and unplanned visits, visit timeline, navigation | ✓ | – | ✓ |
| Check-in, check-out with notes, disposition, photos | ✓ | – | ✓ |
| Cancellation and reschedule with reasons | ✓ | – | ✓ |
| Single-day and multi-day beats with approval | ✓ | – | ✓ |
| Route optimization (Google routing) | ✓ | – | ✓ |
| Territory hierarchy and coverage | ✓ | ✓ | ✓ |
| AI beat recommendations | Add-on | – | ✓ |
| AI multi-day route planner | Add-on | – | ✓ |
| Visit tasks and prospecting | |||
| Order capture and return orders | ✓ | – | ✓ |
| Competitor analysis and custom visit forms | ✓ | – | ✓ |
| AI shelf audit and planogram detection | Add-on | – | ✓ |
| Nearby search and new prospect discovery | ✓ | – | ✓ |
| Visiting card scan to configurable Salesforce object | ✓ | – | ✓ |
| Expenses | |||
| Expense categories, city tier and local or outstation rules | ✓ | – | ✓ |
| Limits by user, role, profile; buckets; hard and soft limits | ✓ | – | ✓ |
| Auto travel expense and two-way approval comments | ✓ | – | ✓ |
| AI bill capture (date and amount) | Add-on | – | ✓ |
| Service requests and dispatch | |||
| Case management with customer identification by phone and email | – | ✓ | ✓ |
| Asset identification and service history | – | ✓ | ✓ |
| Work orders, work types, line items, service appointments | – | ✓ | ✓ |
| Dispatcher console, service territories, technician time slots | – | ✓ | ✓ |
| AI-assisted dispatch recommendations | – | Add-on | ✓ |
| AI auto-dispatch | – | Add-on | ✓ |
| Inventory, execution and billing | |||
| Inventory locations: warehouse, van stock, customer location | – | ✓ | ✓ |
| Product requests, transfers and transactions | – | ✓ | ✓ |
| Dynamic units of measure | – | ✓ | ✓ |
| Technician app: pre-visit review, check-in, work order updates | – | ✓ | ✓ |
| Planned vs actual parts, reasons, products consumed | – | ✓ | ✓ |
| Invoice generation and sharing | – | ✓ | ✓ |
| Preventive maintenance plans | – | ✓ | ✓ |
| Lumina AI | |||
| AI Sales Coach and product pitch recommendations | Add-on | – | ✓ |
| Speech-to-action planner | Add-on | Add-on | ✓ |
| Manager Action Planner | Add-on | – | ✓ |
| Multilingual AI | Add-on | Add-on | ✓ |
| Platform and reporting | |||
| Native on Salesforce, iOS and Android mobile app | ✓ | ✓ | ✓ |
| Lightning record page actions | ✓ | ✓ | ✓ |
| Field rep reports, mobile dashboard and leaderboard | ✓ | – | ✓ |
| Technician productivity and SLA compliance | – | ✓ | ✓ |
| Admin configuration: territories, rules, forms, work types, skills | ✓ | ✓ | ✓ |
Feature packaging shown for planning and may be adjusted in your proposal. Ask us if you need a specific capability on a different plan.
Not sure which mix of plans fits?
Tell us how many reps, technicians, dispatchers and managers you have. We will recommend a plan mix and send you a clear quote.
Understanding the cost
The licence is the easy number. Compare the whole cost.
When teams compare field apps, they usually compare price per user. The bigger costs sit around it: syncing a second system, building what is missing, and the leakage that continues while you decide.
Integration and sync
A field app outside Salesforce needs connectors kept in step with your CRM. F1 Agent runs in your org, so there is no sync to pay for.
Build and upkeep
Building route optimization, expense policy, dispatch and inventory yourself means a long project and a team to maintain it. With F1 Agent you configure.
Leakage you already pay
Extra kilometres claimed, repeat service visits, parts never billed and outlets never visited. Most teams recover far more here than the licence costs.
Two vendors for sales and service
Separate tools mean two contracts, two rollouts and two places for data. The Complete plan keeps both teams on one platform.
Pilot and rollout
Prove it on one team. Then scale at your pace.
You do not need to commit your whole field force on day one. Most customers follow a path like this.
Configure
We map your territories, policies, visit forms and work types into F1 Agent on your Salesforce org.
[Setup fee: ₹ amount, one time]
Pilot
One territory, region or service team goes live. Agree the measures up front: coverage, travel, first-time fix, SLA.
[Pilot: ₹ per user / month, minimum users]
Review
Compare pilot results with the rest of the team on your own Salesforce reports, and adjust configuration.
Included
Phased rollout
Add regions, add the other module, or switch on Lumina. Licences grow with the users you add.
Plan pricing applies
Works on your existing org
No new database. Accounts, cases and assets stay where they are.
Configured to your process
Your rules from the start, so the pilot reflects how you really work.
Built by a Summit Partner
Cloud Ingenious, a Salesforce Summit Partner, builds and supports F1 Agent.
What teams on F1 Agent typically recover.
Pricing questions, answered.
How is F1 Agent priced?
Per user per month, on one of three plans: Field Sales, Field Service or Complete. Lumina AI is included in Complete and available as an add-on for the other two. Your quote depends on user count, modules and rollout scope.
Who counts as a user?
Anyone who uses F1 Agent: field sales reps, technicians, managers, dispatchers and back-office service agents. We will confirm how each role is licensed in your quote. [Confirm user licensing model]
Do we need Salesforce licences as well?
Yes. F1 Agent is built natively on Salesforce and runs inside your Salesforce org, so your users need the appropriate Salesforce licences. F1 Agent pricing is separate from your Salesforce subscription. Our team can advise on the right Salesforce licence types for field users.
Can we mix plans across teams?
Yes. Many businesses put sales reps on Field Sales and technicians on Field Service, and give managers who oversee both the Complete plan. We will recommend the mix that covers your roles at the lowest total cost.
Can we start with a pilot?
Yes. You can start with one territory, region or service team, measure the results on your own Salesforce reports, and then roll out in phases. Pilot terms are agreed in your proposal.
Is there a setup or implementation fee?
Configuring F1 Agent to your territories, policies, forms and work types is quoted as a one-time setup based on scope. [Confirm setup fee structure]
Can we add Lumina AI later?
Yes. Start on Field Sales or Field Service and add Lumina when your team is ready, or move to the Complete plan. Lumina uses the same Salesforce data your team is already capturing.
Can we add or remove users during the year?
You can add users as you roll out to more regions or teams. How reductions are handled is set out in your agreement. [Confirm licence change terms]
Is monthly billing available?
Prices are shown per user per month, billed annually. Ask us about other billing terms for your situation. [Confirm billing options]
What does Field Sales include that the others do not?
Field Sales covers attendance and travel, live tracking, visits and beats, route optimization, orders and returns, visit forms, expenses and nearby prospecting. Field Service does not include these; Complete includes everything in both, plus Lumina AI.